MICA UXD · Jan - Feb 2024

Pinterest

Moodboards with Muscle — Pinterest for the Professionals

Overview

0%

Users rarely revisit saved Pins

0%

Confused by existing UI buttons

0%

Unaware of 'Add note to self'

Pinterest is a visual discovery platform primarily used for ideating and creating visual boards. It's a treasure trove of inspiration for many creatives.

But what happens after you've hit 'Save'? 90% of users rarely revisit their saved Pins or take them out of Pinterest — leaving ideas unrealized. This case study explores a way to change that for professionals using Pinterest.

User Research

I conducted research interviews with 5 active Pinterest users and analyzed app reviews and Reddit threads.

Common themes emerged: 'I pin everything and forget about it' and 'Once I make a board, I have to go out of Pinterest to save or find similar images and use them.'

It was clear that users weren't lacking inspiration — but lacking systems that support to organize, revisit and take action on their Pins.

I pin everything and forget about it.

Interview Participant

Once I make a board, I have to go out of Pinterest to save or find similar images and use them.

Interview Participant

Proposed Solutions

Research and user flows revealed 4 key features to support Pinterest for Professionals. I designed low-fidelity wireframes to test these out.

Key Features

  • Bulk download images to export from boards
  • Publish boards to find clients
  • Convert boards to visual template moodboards
  • Add relevant info/products onto pins

Usability Testing & Insights

Conducted 2 rounds of usability tests for low-fidelity and high-fidelity prototypes. Recruited & interviewed 5 participants for each round over 2 weeks.

Design Changes Round 1 to 2

  • Made download images screen easy to navigate away from once download is complete
  • UI changes: Mobile tap friendly, making text bigger
  • Added a prompt to specify where images get saved when downloading
  • Added export type to the export options modal (PNG, PDF, etc.)
  • Tested comments as alternative to notes on collaborative boards

Design Recommendations

17 design recommendations emerged from the research and testing process.

Key Recommendations

  • Allow for export of images from a board
  • Collaborate on Pinterest boards directly via comments/notes
  • Export boards to preset templates for quick moodboard generation
  • Rename existing functionality for enhanced readability — 'Organize' and 'More ideas' confused 70% of users
  • Enhance visibility of 'Add note to self' feature — 100% of users weren't aware of it

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View Case Study →